Pigg Terms and Conditions

In these Terms, ‘we’,’us’, or ‘the Company’ refers to Braw Limited trading as Pigg, a company registered in Scotland with company number SC591984 and registered office at 60 Dowanside Road, Glasgow, G12 9DL.

Sauna cold plunge rules / terms of use

 Sauna Safety

  • Before entering the sauna, please shower

  • Swimwear required. No nudity.

  • Sit on a towel in the sauna

  • Check with other sauna users before adding water to the stones. Add water carefully and in small doses.

  • Children aged 12+ are welcome in private sessions only and must be always accompanied by an adult

  • Before entering the cold plunge dips, please rinse off

  • Enter and exit the sauna carefully to avoid trips or falls.

  • No footwear in the sauna. Please rinse your feet in foot bath before entering if you have any gravel or dirt on your feet.

  • No food, alcohol, smoking or vaping in the sauna. 

  • Respect other users sharing the space and keep conversation levels low.

  • Hydrate before, during and after your session.

  • Leave the sauna if you start to feel dizzy, lightheaded, nauseous or uncomfortable and notify a staff member.

  • We suggest you spend 10-15 minutes at a time in the heat. Allow at least 5 minutes out of the heat either in cold plunge or just sitting outside hydrating before going back into the heat

  • Allow time to get changed ahead of your time slot starting. You will have 55 minutes of heat, dip, repeat within your session and a 5 minute change window at the end to allow cleaning before the next session.

Cold Plunge Safety.

  • After cold immersion, acclimatise before re-entering the sauna to avoid dizziness or fainting.

General Health and Safety

  • Use of the sauna and cold plunge is entirely at your own risk.

  • If you’re unsure about your health, check with your GP before booking.

  • Do not use the sauna if you:

  • are pregnant

  • have heart or circulation problems, high/low blood pressure, epilepsy, diabetes, asthma, or breathing conditions

  • have cardiovascular disease or history of stroke

  • have an infectious disease or open wound

  • have consumed alcohol, drugs, or other substances

  • are generally feeling unwell.

  • Leave the sauna immediately if you feel faint, lightheaded, nauseous, or unwell at any time, and speak to a staff member.

  • Children under12 year of age are not allowed in the sauna

Bookings, Cancellations and Late Arrivals

  • Full refunds or reschedules are available up to 48 hours before your booking.

  • Cancellations made less than 48 hours before the start time, or no-shows, are non-refundable.

  • If you arrive late, your session will still end at the booked time.

  • We may cancel sessions due to severe weather, safety concerns, or circumstances beyond our control. If this happens, you’ll be offered a reschedule or refund.

Right to Refuse

  • We reserve the right to refuse entry or remove anyone under the influence of alcohol/drugs, behaving inappropriately, or not following the above terms. Refunds will not be offered in these circumstances.

Property and Damages

  • We accept no responsibility for lost, damaged, or stolen belongings — please leave valuables at home.

  • Any damage caused by you or your group may result in a further charge.

Liability

  • We are not liable for injury, illness, or death resulting from sauna or cold-water use, except where required by law.

  • By booking, you accept full responsibility for your health, safety, and actions, and confirm that all members of your group understand and agree to these terms.

Legal

  • These terms of use are governed by the laws of Scotland.

  • Any disputes will be handled by the Scottish courts.